I got to spend some quality Wi-Fi free time at America’s tire company, so here is a review of Boxee, so far.
Update 1:
If you agree with the critique of Boxee’s GUI elements in this review, please chime in here at Boxee’s feature request page.
Update 2:
I am amazed that @'s product manager wrote to me an hour after I wrote a boxee review. Thanks! I hope you guys succeed in a big way.
Update 3:
@ Any chance of getting pre 1.0 GUI elements for local media back? Too many clicks to get there and lack of genre filtering sucks.
@boxee in twitter (Avner?) told me that they are addressing some of the GUI issues.
@ we are going to fix both
Prelude
As you might know, I am quite a fan of Boxee. I have been using Boxee software on a Mac hooked to the TV whenever I have it available and it solved almost all my problems from my past HTPC attempts.
The Boxee Box has been the device I was waiting for almost an year now, from the day it was announced. I have used it extensively for the past three days, here are my initial thoughts.
Hardware
I actually like the shape of the boxee box. It has an attitude of its own. You either like it or you hate it, which is what the designers intended.
I hooked the Boxee to my TV using HDMI and my Yamaha sound bar using Optical cable. Works perfectly. My Yamaha sound bar supports both DTS 5.1 and Dolby surround sound and from what I have heard so far, it is awesome. I am not an audiophile (hence the Yamaha sound bar), so take that with a pinch of salt.
Most of my personal video content is in M4V or MP4 files (thanks to AppleTV and Mac based video editing). All my music is in MP3 and all photos in JPG.
All my files are hosted in a NetGear ReadyNAS which is hooked to a Gig-E enabled Apple Airport Extreme. The boxee is hooked to the Airport Extreme using ethernet as well.
It has played all my local content well so far. I read some nasty reviews in Amazon regarding how badly it plays .AVI files – I don’t have any first hand experience of this or Blu Ray .iso files. I do plan to test DVD .iso files and will update the blog based on that.
A friend noticed a bug with .m4v files which I also saw after a bit more testing. For most m4v files, the video shows up correctly. For a few files, when the movie starts, you only hear audio, if you forward it by 10 seconds or so, it starts to play the content correctly.
There has been no lag whatsoever in the media streaming or music streaming. Photo slideshows, however, were slow when I threw my 12 MP files, each about 10 MB at it, so I had to resize the images to 1600 x 1200 resolution and use those for the gallery.
The only time I have seen Boxee choke so far is when I added a single directory that had about 8000 resized photos in it. It did slow down quite a bit and become unresponsive. I had to force reboot the machine. Other than that, this has been running very well.
My wife thinks that the Boxee box is snappier than the Boxee on MacBookPro we had earlier. I think the file scrolling speeds are much faster in the boxee box and in general the GUI is snappier on the box, but I can’t tell for sure.
Startup is under a minute and I am amused people find that as a negative.
I don’t have much 1080p content. So much so that I only have a 720p TV (I know). To test how well it works, I hooked my boxee box to my primary photo editing monitor and played Revision3 videos as well as some YouTube videos through it. It played them pretty well as well. I have seen good reviews about Blu-Ray .iso performance in twitter.
Flash takes a while to get initialized in Boxee, but once it initializes, based on the server, the performance varies from “It is fantastic” to “Reasonably bad”. Playing Jon Stewart from the dailyshow.com website through the Boxee browser, for instance, was awesome. Once I maximized the player, the resolution dramatically improved and it was near perfect. I have also watched a few TED show apps, seems to work well. YouTube works fairly well as well.
Flash does seem to stress Boxee a bit during startup. The video player takes a few seconds to initialize and to start playing the video, but once it does, it runs pretty well.
Oh the keyboard on the remote. The keyboard is fantastic. Qwerty on one side and minimal buttons on the other – PERFECT. It is the best thing ever that happened to a HTPC. Gone or the days arrowing up and down the soft keyboard on screen. I think the Boxee Box remote will be the golden standard that others have to match. Great job, Boxee and D-Link.
The only nit so far has been I accidentally hit the buttons on the other side when typing on the keyboard, so
I have trained myself to hold the remote by the edges and not on my palm. Something I am willing to live with for the benefits of the keyboard.
All said and done, I am not the right person to review hardware. Anandtech has promised to run it through their media test suite.
Initial setup
Initial setup was extremely easy, nearly as easy as setting up the AppleTV, which is saying a lot. The only time I had a glitch was when the audio didn’t work and I had to reboot the machine.
Boxee recognized most of my movies. Getting it to recognize TV shows was a bit of a chore. Thankfully, Boxee’s help in twitter @boxee_help is awesome. They redirected me to the naming guide. I renamed the files based on what was suggested here and asked Boxee to rescan these images. It picked up changes for some and it did not pick up the right show for many others. I used FileBot, a Java (JNLP) application and it does a pretty good job in renaming these files.
I then manually did a “Identify video” for those shows that were not picked up. Boxee failed for most of those with a “Unable to download movie details” error. However, when I dropped the network source and added it again, it picked up almost all the shows accurately without any problems. That certainly is a bug. I have been working with @boxee_help on this. I will update the review when I find out what is going on.
I had done all this work through iTunes for my AppleTV. I am bummed that there is no industry standard sidecar files that can be reused across these media players.
Software
Almost all my gripes with Boxee are now with the software, which is ironic since I loved their beta software on the Mac. It is best explained through my use cases of how I use this device and where it gets in my way. This part of the review is primarily for Boxee’s consumption
. I hope you guys are reading this and using the feedback.
I received the boxee box a day before it was intended to be released, so I got to use the boxee box with the beta software on it and saw what happened to the GUI after 1.0 was released.
Here are my primary use cases in order of usage. I wouldn’t prioritize these, but this is just an ordering of how often I use a certain feature.
1) Music player with photo slideshows
The AppleTV (first generation) was my single most widely used gadget. The primary use for it was as a music player. When I started to play music on this, after the screensaver timeout kicks in, it would show the photos in my photo library in a beautiful rolling screen saver. I can’t overstate how cool this is.
Often my family gets to see photos that we hadn’t seen in many years. My kids go nuts when they see photos of themselves when they were toddlers. Add a favorite music track they like in the background and that is THE killer app for this device.
AppleTV nailed this part. It works beautifully and well, “magically”.
Boxee software on the Mac did this pretty well as well. I used to set the screen saver to a slideshow directory and play music in the background. The photo screensaver was not as cool as AppleTV’s, but with the normal Ken Burns effect slideshow, which was pretty nifty too. Even better, I wasn’t limited to my local music content and run Pandora in the background. Worked pretty well.
In the Boxee box, for whatever reason, I can’t choose my photo slideshows as a screensaver. Yes, WTH. Turns out it is omitted in the boxee box. I have raised a feature request to handle this.
There is a workaround, however. I start pandora, then navigate to my photo folder and start a slide show. I had to rearrange my photos in multiple folders and I pick random folders to start playing.
This is not as convenient, but a workaround till the original issue is fixed.
Given that music and photos are one of my primary use cases, it irritates me endlessly that these two are not top level objects any more in the new GUI. What.the.hell. Now, I need to go to “Files” and browse to Music or Photos. Why? I understand the GUI was redesigned for first time users and is video centric, but this feels like bait and switch to me (and other beta users). Very few companies get away with this, heck even Apple took a lot of flake with their iMovie fiasco.
Sorry Boxee, you dropped the ball on this one. First user experience is great to focus on, but when you have loyal users of your software who have used your software for an year plus, you don’t do this to them.
Don’t get me wrong. I love opinionated software. I use 37Signals products and I think AppleTV’s GUI is the best thing out there for the limited set of things it does. But you can’t make massive changes to your GUI like this. I can get used to your re-arrangement of items to various screens, but mucking with top level constructs and primary access patterns is bad.
2) Local content
I have quite a bit of local content (movies and TV shows in addition to music and photos). Boxee nails this (wait for the GUI gotchas). as I say in the hardware section, I haven’t found anything to fault in how the content is played once setup correctly. Better still since the boxee box works stand alone without the need for a server and can talk directly to my NAS without having to plug a HDD, it is near perfect.
Why “near” perfect? Again, thanks to the 1.0 GUI. Earlier, when I clicked on TV Shows on Videos, I saw MY videos and MY TV Shows. If I wanted videos on the internet, I went either to the Apps or to the Boxee browser.
With the 1.0 GUI, when I click on Videos or TV shows, it shows all the TV shows and Videos that Boxee discovered in the internet. WTF. I don’t care about random “B” grade movies and TV shows on the internet. I primarily want to play my content.
So from a one click on videos and TV shows in the beta software, now I have to select Videos and see the noise, then use the down arrow to go the sub-menu and right arrow 4 more times to get to my content under “Files”.
W.T.F.
How can you take a one click operation and make it a 4-5 click operation? And I have to do this EVERY time? Can’t the software remember that the last time I visited Videos, I was in the “Files” section and take me there?
Boxee – either move the files as the first sub-tab and select it by default or remember where I was last. This is nasty stuff. I definitely expected better from you guys.
Also, under TV Shows -> Files, I saw a bunch of shows. When I selected them, it launched a browser and took me to Nickelodeon’s website. Why? I consciously selected “Files” to see MY content. I don’t want you guys to take me to a website when I don’t intend to.
I see what Boxee is trying to do here. They want us users to not think about content as “local” or “internet” and make choices. I see that. I don’t know if this is in reaction to GoogleTV, but most random content on the internet is either boring or bad. I would much prefer to look for internet content through an App instead of being in my face all the time.
And lastly, Boxee – if I want GoogleTV, I will get the Logitech Revue. Seriously.
3) Netflix
Of course my other source of online media content is Netflix. With my AppleTV, Netflix was delivered by Wii. Once I moved to Boxee on Mac, it was fun to have Netflix on one device.
Currently Netflix is not supported. Boxee says it will be fixed shortly. I hope they do a good job of that.
4) Apps
I didn’t watch much TV through Hulu using Boxee in the past. If having Hulu is a must-have feature, at this moment, you have no choice other than running a full computer next to your TV. Boxee will get Hulu Plus ($10 per month) by the end of this year. That isn’t a deal breaker for me.
I tried a few other apps, YouTube works well, TED talks works well, The Big Picture app works well, Pandora works pretty neatly as well. I was able to add a third party repository and tried xkcd app on it
, works nice.
The Boxee browser is “adequate”. I don’t know whats the deal with Bing being the home page for the browser. Navigating the browser using the remote is a pain, but you can use it in a pinch. However, I did see in twitter that you can use a USB wireless mouse hooked to the box if you need it
.
I guess I will explore more with the Apps as the days go by.
In short, is this the killer HTPC box I was waiting for? I am not too sure right now. I used to think that was the case in the past. I have no complaints about the hardware so far. It is the software that needs tweaking and I hope that they fix it soon. I think I am going to keep the Boxee box, but I guess I will know for sure in 27 days
.
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